Using the App

Organized by the app’s own tabs — Mix, Data, Admin, and Manual Mode — not by subscription tier. Where a feature is gated by tier or requires an add-on or specific hardware, that’s called out on the article itself.

MixRunning a mix: Target Mode, Mix Setup, Mix Preview, the mix screen, Holdback, and Charge Line.

DataWork Orders, Products, Rates, Conditions, Destinations, Report Tags, Work Records, and Mixmates configuration.

AdminUser session, Group Settings, and API Work Orders.

Manual ModeManual Mode, Wizards, and Diagnostics Mode: operating a Mixmate system outside of a Work Order.

How do I sync my data/changes to/from the cloud?[Included] Keeping your tablet synced with the cloud — the Cloud icon is visible from almost any screen in the app.

Managing Permissions and Location

To ensure the Mixmate App can communicate with your hardware, you must verify that all system permissions are granted and that Location Services are active.

Why Location is Required

On both Android and iOS devices, Wi-Fi scanning is technically tied to Location Services. Even though the Mixmate App is not “tracking” your movement for navigation, the operating system will block the app from connecting to the machine’s internal network if Location is disabled.

Verification Checklist

• Location Services: Must be toggled ON in your device’s global settings.
• App Permissions: Inside your device settings (under Apps > Mixmate), ensure the following are set to “Allow” or “While Using the App”:
  • Location (Precise Location is recommended).
  • Nearby Devices (Android 12+).
  • Local Network (iOS).

Video: Steps to verify permissions and location on Android