Troubleshooting
ARAG Orion X 3" Mag Meter Manual
Attached is the english version of the manual. Here is the link to the other versions of the manual https://www.aragnet.com/EN/USA/246/products/?resetData=1&PRD=122013
App.Mixmate.Com won't load, how do I reset it?
First click on the Menu button in the top right corner of the browser. Second, Click "Delete Browsing Data" Third, Select the timeframe. All time is the safest. Cookies and other site data and Cached images should be the only 2 selected Lastly, ...
How are Conditional Rates applied to a Mix?
Mix Setup Page: Shows when Mix Tab is pressed We have selected the Mixmate we are going to use to make this Mix. We have selected the work order to Mix. Press the blue '>' button in the bottom right corner. Mix Preview Page: Shows Amounts of Products ...
What are Conditional Rates? How do I create them?
What are Conditional Rates? Conditional rates are the ability to predefine an adjustment range at the time of Mixing to a product on a work order. A condition can be pretty much anything you can quatify with a numeric value. How are Conditional Rates ...
I get random error messages or random unexpected behavior, what is the cause?
More often than not, oddities with Mixmate happen because voltage is on the fringes of not working. A more spread out system will see more issues than a compact system when voltage gets lower. This is because of voltage drop along wires. For instance ...
Do you share my data?
Here is a link to our Privacy Policy
What size battery should I run? Why can’t I run a deep cycle battery?
What size battery should I run? A group 31 starting battery with a minimum of 960 CCA is needed. What you need to know is electric valves operate like a bunch of little engines where multiple of them can start at the same time. Why can't I run a deep ...
At what voltage does the Mixmate shut down?
Mixmate will automatically apply emergency shutdown proceedures at 11.0 volts or below for more than 1/4 second. This proceedure cycles the power to the system, then leaves the power on for 30 seconds to make sure all the valves have a chance to ...
Why is my e-stop button no longer responding?
Newer versions of firmware on the Power Module have removed the button press trigger and made this just an indicator. There were instances of false triggers, therefore it had to be removed. Alternative protocols have been implemented to help with ...
Why does my tablet keep getting disconnected from my Mixmate?
Getting 401 error frequently? The most common cause of random disconnects between the tablet and the Mixmate is power related. Depending on your charging system and the battery next to the Mixmate, the system can see very low voltage spikes that can ...
Hose size recommendations (1”, 1 1/2”, etc…)?
Here is the link to the main plumbing article: Mixmate Plumbing Product Lines (Green lines in each diagram) A 1.25 inch (32 mm) hose is recommended for product lines between totes and input valves. This size allows good flowrates while also keeping ...
Why did my jug rinse activate on its own?
Typically this is an indicator of a failing sensor. The jug rinse sensor inside the inductor is commonly subjected to many different products and while we use high quality components, sometimes these products can get past seals and affect the sensor ...
Why did my product stop short/long of the target?
Mixmate uses a custom Machine Learning system to analyze how well it hits the desired target and will adjust how it operates the valves to hit those targets. If variables such as the pump is operating a different speed, this will affect how the ...
How do I get started? (Basic steps for starting your first mix)
Have you received our Welcome email? If not, notify your dealer or please contact support to get that initiated. You'll want to make sure you have acquainted yourself with the following document/steps: ...
What is the “destination” in a Work Order?
The destination assigned in a Work Order is the container to which the Mix is intended to go into. If you are filling many of the same size containers, this would be a good opportunity to name this something generic like "3200 gallon Tank" where the ...
How do report tags work? When/where/why to add them to the work order vs selecting them at the end of each mix?
Report tags are User Defined filters added to Work Orders and Mixes to be able to filter the records at a later time. Go to Report Tags for how to enter your information. Typical Report Tags are as follows: For Crops: Corn, Soybeans, Wheat, etc. For ...
I want to record weather conditions with every mix, how do I accomplish this?
Conditions are User Entered and Defined. You create all the conditions you would like to record. Pay attention to "Apply to Every Mix" as this will make the condition be recorded with every mix. The tutorial for this can be found at Conditions.
What happens when you assign a Mixmate to a Work Order?
When you assign a Mixmate to a work order, this filters the Work Order selection on the Mix tab by which Mixmate is selected in the top selection. If you want to have all work orders available to all your Mixmates, leave this blank.
How can I change my units of measurement from standard/imperial to metric and vice versa?
This setting is found in your Group Settings. To edit this, do the following: Admin Tab -> My Groups -> "Your Group" -> Group Settings -> Select desired Default Unit of Measure Sytem -> Save in upper right corner You can also set the following: ...
Is there a way to make single product work order in the app?
There are 2 different ways to make single product work orders. This is typically used when wanting to do loads of fertilizer, etc. Here is the link to the Work Orders tutorial: Click Here Method 1 (Use Totals) : Data Tab -> Work Orders -> Blue "+" in ...
Can I add my own custom rates?
Yes you can create any custom rate. Here is a link to rates: Click Here
What is reconciliation and how do I adjust the window?
Reconciliation is aligning the measured amount with the container size of the product when rinsing the container during a handpour product in the inductor. The purpose of reconciliation is to keep inventory creep of small containers to a minimum. ...
I keep seeing a 203 error code when using the Inductor. What can I do about this?
Error 203 is thrown because the weight of the inductor is not becoming steady. This is likely due to a high vibration environment. The easiest way to tell how much vibration you have is to look at the tablet screen while it is in the tablet holder. ...
How do I change the units of measure for products in a blend?
Changing the units of measure for products in a given blend must be done at the product level. If you are about to start a blend and notice the units of measure needs to change, please do directly to that product under Products and make the change. ...
Why can’t I log in?
If you're unable to login to the Mixmate app on the tablet, the first step of troubleshooting is to ensure the tablet is connected to the internet. Once you are connected and login, you do not need to remain on an internet connection to run your ...
If a handpour is first in the Product List, will the other products hold back until the handpour is complete?
By default, Mixmate runs as many products as it can at the same time to complete the desired Mix efficiently. The goal here is to be injecting the products into the main stream of carrier on the way to the destination tank.
Why does my Mixmate not show up in the Updater App?
If your Mixmate is not showing up when attempting to connect with the Updater App, make sure that the Mixmate itself is powered ON and that the power source (battery, if applicable) is good, 12.7+ volts. Here is the article on operating the Machine ...
What should my voltage be for a good battery? What is a dead battery? Where do you measure the voltage?
What should my voltage be for a good battery? The voltage of a fully charged battery is 12.7 Volts. Typically anything above 12.5 should be sufficient. Remember a new battery doesn't mean a "good" battery. We have seen a new battery with bad cells ...
How does partial valve position work? What does auto do?
Partial valve position is the feature by which the user can adjust the valve positioning of the carrier/main valve to increase or restrict the flow of water and thus allowing the increase or restriction of product flow. For example, by closing the ...
Why do dry products appear less stable on the scale readout than liquid products?
Below are the measurement increments of Mixmate inductors along with some conversions to help alleviate perceived differences when measuring different types of products. The Fusion Inductor resolution is 0.125 pounds. The Pro Inductor resolution is ...
Why can’t I get the light to stop blinking?
If you are seeing this, the most likely cause is that the Terminators on the CAN bus are not working. You should have 2 BLUE connectors with a yellow label that shows "TERMINATOR" plugged into the Mixmate as far apart as possible. Below is a diagram ...
Why can’t I connect to my Mixmate? What’s my Mixmate wifi password?
You do not need a wi-fi password! The Mixmate has its own wi-fi network that your tablet will join, allowing the app to control the Mixmate hardware. The app and tablet will automatically securely join this network, so you do not have to enter a ...
Where do I assign products to inputs?
Input assignment is handled on the Mix Preview page as you begin to run mixes, the second page listing your carrier and product(s) and their intended amounts. Select the product you need to assign an input to -if one is already assigned it will show ...
Why am I getting a No Flow Error?
When the system is expecting to meter flow and is unable to do so, it is typically due to either a blockage, pump not running high enough, or simply a closed valve; the closed valves could potentially be manual ones inadvertently left closed, or it ...
How can I address ground loop issues?
A typical symptom of a ground loop issue is erratic metering of your main water or fertilizer. If you're experiencing this and you've exhausted all efforts to find and solve for the stray voltage (with proper grounding), we do offer a device that can ...
How do I update the firmware on my modules?
The following tutorial can help you with this: https://support.praxidyn.com/portal/en/kb/articles/mixmate-update-process-18-3-2024
How do I sync my data/changes to/from the cloud?
A quick way to know whether your data is synced to the cloud is to see if the cloud icon in the upper righthand corner of the screen has a check mark in it. If it does not, simply tap the cloud while connected to the internet and the tablet/app will ...
Why does my tote have more/less in it than I expected?
The most common reason for this is an air leak in the plumbing. An air leak in plumbing joints does not always leak chemical onto the ground and as such will bring air in when under suction of the system running. If the gear meter(s) has been taken ...
My 2.5 gallon jug doesn’t measure 2.5 gallons, how do I fix this?
You bought the product as 2.5 gallon jugs, you want the Mixmate to match. There are 2 different ways to solve this discrepancy. 1. Check the scale calibration of the inductor found HERE 2. MOST COMMON SOLUTION: Adjust the density of the product by ...
Why is my inductor not draining?
There are multiple items to check here: 1. Are you getting weight readings in Manual Mode? How to get to Manual Mode 2. Has the drain weight been properly set? Here's How 3. Does the drain valve move in manual mode? How to get to Manual Mode 4. Are ...
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