User accounts control who can access your Mixmate system. You manage these accounts in Intersect, the administrative side of Mixmate.
Intersect is strictly for administrative tasks. You use it to:
Create and manage user accounts.
Assign access levels (decide who sees what).
Manage subscriptions and billing.
Configure API connections.
Note: You do not use Intersect to run mixes, configure the machine, or view reports. Those tasks happen in the Mixmate App or the Web App.
Administrators: You need access to Intersect to manage the team.
Operators & Technicians: You usually do not need to log into Intersect. You only need a username and password (created by an administrator) to log into the Mixmate App.
Sign In: Log in to Intersect.
Go to Users: Select the Users tab from the menu.
Add User: Click the Add User button.
Enter Details: Fill in the user's name and email address.
Assign Access: Choose the appropriate permissions for that user.
Tip: Every person on your team should have their own unique account. Do not share logins.
You can return to the Users tab at any time to:
Update a user's contact information.
Change a user's access level (e.g., promote an Operator to an Admin).
Disable a user who no longer works for the company to keep your system secure.