How to Disable Intelligent Wi-Fi / Wi-Fi Assist

How to Disable Intelligent Wi-Fi / Wi-Fi Assist

FAQ: How to Disable Intelligent Wi-Fi / Wi-Fi Assist

To maintain a stable connection between your tablet and the Mixmate hardware, you must prevent your device from automatically switching away from the Mixmate Wi-Fi signal. Modern devices often do this when they detect a network that "has no internet."

For Android Devices (Samsung, Pixel, etc.)

Android often calls this "Intelligent Wi-Fi" or "Adaptive Connectivity."

  1. Open Settings on your tablet.

  2. Go to Connections > Wi-Fi.

  3. Tap the three dots (⋮) or "More" in the top right corner.

  4. Select Intelligent Wi-Fi.

  5. Find the toggle for Switch to mobile data and turn it OFF.

  6. (Optional but Recommended): Look for "Switch to better Wi-Fi networks" and turn that OFF as well.

For iOS Devices (iPad/iPhone)

Apple calls this "Wi-Fi Assist."

  1. Open Settings.

  2. Select Cellular (or Mobile Data).

  3. Scroll all the way to the very bottom (past all your individual apps).

  4. Find the toggle for Wi-Fi Assist and turn it OFF.

Why this is required:

The Mixmate hardware creates a local Wi-Fi network to talk to your tablet. Because this network is for machine control and not for browsing the web, your tablet’s "smart" features will flag it as a "poor connection" and try to disconnect. Turning these settings off forces the tablet to stay locked onto the Mixmate hardware.

[!TIP] Don't forget to Forget: If your tablet keeps trying to jump to a nearby shop Wi-Fi or home network while you are trying to mix, go into your Wi-Fi settings, select that network, and tap "Forget Network" or disable "Auto-Join."