Company Information Verification Process

If you get a modal in the app with the following text:

This company information has not been verified. Complete the following steps to resolve:

Step 1: Sign Out

Step 2: Go to mixmate.com and verify company information

Step 3: Login

How do I proceed through the verification process?

1. Go to mixmate.com or intersect.mixmate.com (these both go to the same location)

2. Log in and you will see the following screen to verify the primary email. The email entered here should be the owner's email.

Here is a copy of the text on this page:

Verify Primary Email

For security purposes, we need to occasionally verify the primary company email address attached to this account. This is address should be the primary point of contact for the company where we can send all app-related communications. Please verify or edit the address below.

3. Look for the verification email sent to you from info@mixmate.com. This email address is a non response address. If you have questions please send them to support@praxidyn.com. Below is an example of what the verification email looks like.

4. You will be taken to a verification page when clicking the Verify Email button in the email. It should look like the following.

5. Click the Login button and proceed to login. The next step is to verify your company information. Make sure to enter a correct phone number and Billing/Shipping Addresses for your company.

6. Once you have confirmed all your information, you should be on the dashboard of Intersect. At this time, you can now either reinstall the Mixmate app, or Log into the Mixmate app again.